Provide HCSO with technical writing support necessary to create and maintain system documentation as well as other supporting documentation such as presentations, blogs, training manuals, processes and procedures, guides, meeting minutes, etc.
The basic skills include the following:
Write in a clear, concise and complete manner
Proficiency in basic grammar skills (grammar, punctuation, spelling, usage)
Be able to convey information for appropriate audience
Basic understanding of government classification rules
Research technical information Tool Skills
Computer savvy
Proficiency in MS Word, PowerPoint and Visio
Ability to take screen shots off system user interfaces Interviewing and
Listening Skills
Ability to know how to ask the questions to get needed answers
Need to know the best approach to SMEs, willing to reach out
Strong listening skills to capture the necessary information and to know which follow-up questions need to be answered
Design Skills
Develop graphics
Illustration skills
Formatting skills, layout and design of document
Organizational skills, consolidating information
Personal Skills
Willing to accept feedback, constructive criticism
Work independently
Detailed oriented
Motivated and ambitious
A minimum of 2 years of technical writing experience documenting complex electronic equipment and systems. A minimum of 1 year experience in effectively formatting technical publications to include writing, editing, illustration, interpretations, and depth of coverage.
Required Clearance: TS/SCI with polygraph
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
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