Retail Sales - Fragrance RSS Associate Dior, Part Time\\: Christiana
Macy's Inc. - Newark, Delaware
OVERVIEW:
The Fragrance RSS Associate is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The associate is also responsible for fulfillment and performing other duties as necessary.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
ESSENTIAL FUNCTIONS:
- Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own
- Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
- Provide an exceptional customer experience by ensuring the customer is always the priority
- Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
- Sell fragrances and related merchandise according to customer service techniques and professional selling skills
- Determine customer needs based on personal features and other customer preference related factors
- Explain and demonstrate use of fragrances through actual application or card application
- Regular, dependable attendance and punctuality
QUALIFICATIONS:
Education/Experience:
- High School degree or equivalent.
- Previous selling experience is required, preferably in fragrances.
Communication Skills:
- Excellent written and verbal communication skills.
- Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills:
- Basic math functions such as addition, subtraction, multiplication, and division.
- Able to use a calculator.
Reasoning Ability:
- Self-starter, able to work independently and as part of a team and must have good time management skills.
Physical Demands:
- This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs.
- May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
- May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
Other skills:
- Superior organizational and time management skills.
- Must be able to multi-task in a fast-paced environment.
- Must be able to build relationships and influence others.
- Must possess a thirst for knowledge.
- Ability to collaborate and function as a member of a team.
- Must possess a strong sense of urgency.
- Should be comfortable with the use of computers and frequent use of RF equipment.
Work Hours:
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.
This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
