Tulsa, OK - Macy\'s Logistics\\:Operations Specialist, Sun-Thur 8\\:00AM-4\\:30PM, Full Time
Macy's Inc. - Tulsa, Oklahoma
Job Overview:
Match staff with business schedules. Monitor and report variances to employment status and to FHE plan. Arrange data to allow efficient and effective decision making for frontline managers to have the right staff with the right skills as needed. Project workforce needs within stated weekly and monthly plans. Coordinate a pool of qualified and trained staff to provide operational support across all facility areas. Work may include on-boarding of new hires, coordinating training, and ensuring performance issues are addressed as needed. Perform other duties as assigned.
Essential Functions:
• Work closely with operational leaders to prepare for staffing needs projected by volume plans (daily, weekly and monthly). Create/use staffing tools that model staffing needs based on business demand changes
• Maximize use of employees in various employment status categories while in compliance with employment policies. Escalate situations of non-compliance based on reports.
• Run reports to show trending overtime situations and determine causes of OT.
• Coordinate call-in process to include appropriate assignments/schedules for on-call associates.
• Coordinate arrangements for temporary associates.
• Ensure training certifications are up to date for on-call associates.
• Develop and maintain accurate reports for contingent employees, training certifications, work schedules, employment status, overtime, reporting/GL reports, call lists, etc.…
• Assist managers with accurate time-keeping for on-call associates. May enter schedules and make corrections on an as needed basis.
• Coordinate fulfillment of temporary employees according to established agreements.
• Lead and/or participate in daily staffing meetings.
• Work with operational leaders to address any performance issues.
• Ensure new hire performance of on-call staff is assessed before the 60 day mark and go/no-go decision is made before first 90 days of work.
• Any other function management deems essential (administrative projects, office support, annual review projects, etc.).
• Regular, dependable attendance & punctuality.
Qualifications:
Education/Experience:
• HS diploma or equivalent
• Excellent written communication skills - 2 years’ experience summarizing data and outlining directions.
• Proficiency in Microsoft Word, Excel, functional systems
• Uses of intermediate/advanced excel skills (pivot tables, exporting from HRIS systems to excel, producing graphs, etc.…).
• At least 1 year experience working with main-frame/HRIS systems.
• At least 1 year knowledge of recruiting systems
• Strong service orientation; Works harmoniously and effectively with others as part of a team
Communication Skills:
• Excellent written and verbal communication skills.
• Ability to read, write, and interpret instructional documents such as reports and procedure manuals.
• Ability to communicate work processes to team members.
• Excellent Customer Service skills
• Excellent telephone skills
Mathematical Skills:
• Adds, subtracts, and multiplies in all units of measure, using whole numbers and decimals.
Reasoning Ability:
• Excellent demonstrated problem-solving and decision-making skills.
• Ability to make sound decisions and manage several processes in a fast paced environment.
• Challenges status quo.
• Shows Initiative and Dependability.
• Sense of Urgency.
• Ability to work independently.
• Superior Organizational skills.
• Detail oriented.
• Analytical skills.
• Works harmoniously and effectively with others as part of a team.
Physical Demands:
The physical demands described below are representative of those that must be met by an employee to successfully perform the Essential Duties of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the Essential Duties:
• Bends, stoops and kneels.
• Frequently stands and walk.
• Talks and hears.
• Uses hands to touch, handle, feel or otherwise manipulate
objects, tools or controls.
• Performs substantial, repetitive motion of the wrists, hands
and/or fingers.
• Reaches with hands and arms.
• Uses eyes extensively and intensively to read documents
and/or computer screens for lengthy periods of time.
Must meet physical-demand requirements for the position:
• The ability to lift 50lbs with some assignments requiring this on a regular basis (per FDS standard) and stand for extended periods of time.
• This position involves regular walking, standing, hearing, and talking.
• May occasionally involve stooping, kneeling, or crouching.
• Involves close vision, color vision, depth perception, and focus adjustment.
Other Skills:
• Must possess demonstrated leadership skills.
• Ability to exercise confidentiality at all times.
• Excellent interpersonal skills.
• Demonstrated ability to positively impact team success.
• Strong leadership profile and excellent negotiation skills.
Work Hours:
• Ability to work a flexible schedule based on department and store/company needs.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Unable to retrieve job information. This job may not be available anymore. Sorry for the inconvenience. Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
