Director, User Experience

Walmart - SAN BRUNO, CA

Position Summary:

The Director of User Experience establishes and drives the overall strategy for design and execution of all mobile and distributed platform projects. This is a senior-level role with significant responsibility, creativity, technical expertise and business sense required.

In this role, the Director of User Experience will recruit and develop world-class talent, by coaching, managing and mentoring 3 - 10 multi-discipline User Experience associates on their team. They will help establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a User Experience (UX) team should collaborate cross-functionally for maximum effectiveness delivering solutions for the mobile platform. While they juggle many objectives, they are a consistent champion for the customer.

They will lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams. They will have had experience in developing new approaches to User Experience design based on industry best practices, including Agile development methodologies.

Skills You’ll Have:

• Strong tendency towards visual thinking – using techniques like storyboards and sketching – to communicate interaction design concepts.
• The ability to create process flows, site maps, wireframes, screen prototypes, and functional specifications.
• Ability to manage and mentor a team, as well as the ability to adapt to the ever-changing priorities of the eCommerce business.
• Constant drive to stay up-to-date with the latest industry news and developments.
• Capability to adhere to team processes and standards, while leading process improvement efforts.
• Ability to work quickly and efficiently without sacrificing a consistently high level of attention to detail.
• Exceptional presentation, communication, and negotiation skills.
• Extensive experience with business requirement gathering, site assessment, competitive analysis, and secondary research.
• Extensive experience negotiating business decisions.
• Inclusive design philosophy with a strong editorial sense. You gather feedback judiciously, but know when to adjust your designs and when to follow your initial vision.

Qualifications:

• Bachelor’s Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 7 years user experience design or related field OR 11 years experience in user experience design or related field.
• 2 years of supervisory experience.

---

Posted: 30+ days ago

Apply Now