Supervisor-Optical Lab Manufacturing D Shift We-Sat 5:40PM-5:30AM

Walmart - FAYETTEVILLE, AR

Position Summary:

Leads Optical Operations - Assists associates to understand safe and correct processes for assigned task(s), and follows these procedures when
doing own work. Identifies situations where associates need help and shares accurate information on optical services and products with them.
Identifies housekeeping opportunities, unsafe working conditions, poor products, and improper service procedures in the optical service area, and
reports them to management with ideas for how to fix the problem. Completes all position requirements in a safe and correct manner, and ensures
equipment and supplies are available and in proper working order.
Customer/Member Centered: Satisfy the Customer/Member - Uses information and feedback to determine customer/member expectations. Works
with others to exceed customer/member expectations. Seeks out ways to improve customer/member service. Teaches others how to find and use
resources to respond to customer/member requests.
Planning and Improvement: Plan for and Improve Team Performance - Plans work based on business priorities and explains to others what is needed
to get work done. Identifies and oversees the tasks needed to reach goals. Looks for and suggests ways to improve performance and results.
Influence and Communicate: Communicate and Promote Commitment - Gives the information needed to gain support for ideas or plans. Builds
trusting relationships and works with others to reach goals. Shares clear priorities and work practices with others. Prepares written work that is
accurate and complete. Communicates in a respectful and professional manner.
Adaptability: Adapt to Requirements - Adapts to changing demands and business needs. Encourages and embraces change, even when others
hesitate. Builds the knowledge and skills to handle challenges and tasks. Sets an example for others when implementing changes (for example,
readily carries out improvement efforts, handles change-related issues). Shows support for, commitment to, and trust in changes.
Judgment: Make Informed Choices - Makes timely and effective decisions, even when information is not clear. Identifies and uses policies,
procedures, and guides to make the right choices. Uses resources, data, tools, and facts to set priorities and make informed decisions. Identifies what
might be a problem and corrects it or clearly describes it to those who can correct it.
Execution and Results: Oversee Work and Get Results - Makes sure work is completed to expectations. Executes plans and manages own and
others' time so that priorities are met. Gives others the support and information they need to get results. Organizes tasks and makes sure they are
completed on time.
Ethics and Compliance: Oversee Performance to Ethical Standards - Clearly explains policies and procedures and teaches others how to act in
accordance with them. Guides associates on how to use the highest standards of integrity and ethics in their work. Helps managers find and correct
ethical and legal problems. Treats all associates fairly and with respect.
Talent: Provide Information and Feedback - Guides and teaches associates on how to perform their work. Assigns tasks to associates and provides
the tools they need to carry them out. Gives clear, constructive feedback on performance to associates and leaders. Recognizes associates for their
positive contributions. Shows concern for associates and is available to meet with them. Looks for and follows up on developmental opportunities.

Qualifications:

2 years of post-secondary education (incl. Vocational/Technical) in a business related field OR 6 months experience as a Wal-Mart associate OR 1
year external experience in a leadership/supervisory role

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Posted: 30+ days ago

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