Position Summary:
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Assists Project and Facilities Managers with service and material vendor management by interacting with vendors about specific repair opportunities; tracking and resolving service and pricing issues; auditing service providers and part suppliers for quality of service and costs; and helping to identify, evaluate, and commission new vendors.
Completes work assignments and priorities in Facilities coordination by using policies, data, and resources; collaborating with Managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Processes invoices by identifying and documenting issues; and interacting with Accounts Payable team, vendors, stores, and clubs to resolve system and individual invoice issues.
Processes maintenance work orders by answering calls from call center, stores, and clubs; querying Enterprise Asset management (EAM) database to identify new work orders; categorizing calls as equipment or Facility related; generating and managing work orders from creation to completion; developing scopes of work; dispatching vendors to work sites to survey and resolve issues; issuing purchase orders to vendors and suppliers; and reporting escalating unresolved issues and emergency situations (for example, natural disasters).
Schedule: Monday - Friday (8:00am - 5:00pm)
Pay: $11.65/hour
Qualifications:
Typing 30wpm, minimum supervision, excellent customer service