Facility Manager
JLL - Huntington, WV
Position Summary:
RESPONSIBILITIES
- Reports to the JLL Senior FM or Regional Facilities Director
- Primary focus is operational execution consistent with customer expectations, Master Services Agreement (MSA) and JLL business objectives, while serving as the Lead FM for the property or properties.
- Oversees site operations, manages safety, quality, staffing and provides financial support to Senior FM and Regional Director.
- Ensures client satisfaction with client Facility/Property Management by providing a seamless interface into client real estate organization and demonstrates leadership, responsiveness and innovation in driving quality and cost savings in a safe working environment
- Provides support to Senior FM / Regional Director in development and management of the customer’s capital and expense budgets
- Supports development of the site management plan, including alignment with support of KPI’s (Key Performance Indicators) as identified by client
- Supports Senior FM / Regional Director to deliver the monthly/quarterly/annual reporting appropriate for the client, including Financials, KPI’s, Site Highlights, updates to the Org Chart and Contact List, as well as maintaining SISOP to capture Sourcing and local savings initiatives.
- Manages third-party suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE)
- Ensures compliance with JLL minimum audit standards for safety, quality, staffing.
- Supports execution of the budget consistent with site-level forecasts to ensure minimal variance from plan.
- Supports JLL Central Account Team requests for information, as required across all disciplines, to meet contractual tracking and reporting requirements.
- Works with the Senior FM / Regional Director to support the JLL Finance Team for delivery of monthly/quarterly variance reporting on all operating budgets for the property on a timely basis.
- Drives development and implement the annual management plan for the buildings / shifts within the area of responsibility
- Works with the JLL Sourcing and Contracts Team in support of putting vendors on contracts compliant with the MAS, including participation in ISNetworld.
- Supports Senior FM / Regional Director for development of the annual capital plan for each building, interfacing closely with the JLL Finance Team and the Customer (when required).
- Supports the development of innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity.
- Coordinates discussions with suppliers within his or her area of responsibility to clearly define expectations around service level and cost, including conducting goal setting, establishing performance criteria consistent with the contract, and holding performance reviews
- Monitors customer satisfaction in area(s) of responsibility and takes steps to identify and resolve sub-standard or negative Customer Satisfaction survey results.
REQUIREMENTS
- Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis
- Minimum of 4 years industry experience required either in the corporate environment, third party service provider or as a consultant, experience with FDA/GXP requirements preferred
- Strong organizational and management skills
- Strong interpersonal and supervisory skills
- Experience in matrix management organization desirable
- Strong presentation skills
- Knowledge of real estate, accounting and building systems required, including in-depth experience in a particular area of expertise (e.g., mechanical, electrical, plumbing, etc.)
- Excellent verbal and written communication skills and proven ability to provide direction to staff
- Computer proficiency a must, including experience with a Computerized Maintenance Management System, such as Maximo, SAP or 360Facility
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at http://www.us.jll.com/united-states/en-us/pages/careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 38594BR
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Posted: 30+ days ago
